1. Acceptance of Terms
By accessing and using the Petfido website (petfido.in) and purchasing products, you agree to be bound by these Terms & Conditions. If you disagree with any part of the terms, you must not use our service.
2. Products and Services
Product Description: We make every effort to display accurate colors and details of our products (treats and accessories). However, the actual appearance may vary slightly.
Edible Goods: All dog treats are sold for consumption by dogs only. It is the customer's responsibility to ensure the product is suitable for their specific pet (considering allergies, size, and age). Petfido is not responsible for any adverse reactions due to consumption.
Pricing: All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
3. Orders and Payment
Order Confirmation: An order confirmation email does not signify our acceptance of your order, but only a confirmation that we received your order request. We reserve the right to refuse or cancel any order for any reason.
Payment: We accept payment through the methods specified on our website. You agree to provide current, complete, and accurate purchase and account information.
4. Shipping and Delivery
Shipping is governed by our separate Shipping Policy. By placing an order, you agree to the terms outlined in the Shipping Policy (including free shipping criteria and delivery timelines).
Risk of loss and title for items purchased from Petfido pass to you upon our delivery to the carrier.
5. Returns and Refunds
Returns and exchanges are governed by our Refund & Returns Policy.
Final Sale: Edible items (treats, chews, food) are final sale and are not eligible for return or refund, except in cases of damage or error by Petfido.
6. Intellectual Property
The content, design, logo (Petfido), and all elements on this website are the property of Petfido and are protected by copyright laws. You may not use any content without express written permission.
7. Limitation of Liability
Petfido shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use or inability to use the products or services offered.
8. Contact Information
Questions about the Terms of Service should be sent to us at: petfido.vijman@gmail.com
